www.RMIUG.org
January 14th, 1997
Colorado in the Information Age

01/14/97 RMIUG Meeting Minutes - Colorado in the Information Age

The January 14th meeting featured Al Kolwicz who discussed how Colorado would compete in the Information Age. Dan Murray MC'ed the meeting and Alek Komarnitsky was the minuteman. Approximately 60 were attending.

Dan started the meeting at 7:00 sharp (as usual! ;-) and thanked BBN Planet for their sponsorship. He passed out an RMIUG T-shirt to the person who came the farthest (from Dillon). He asked some questions about trends on the Internet. A few people were from Education, most from Commercial, and some from Government. About 25% of folks had seen Web-TV ... but only one/two are actually using it and/or have bought it. Usage of Push Technology was as follows: Point Cast: 40%, Net Delivery: 10%, Marimba: 1 person, Back-Web: a few, a few folks are using HTML Email readers/senders, Intermind: nobody, Arrive: nobody. There were a few people who subscribe to American Airlines NetSAAvers (or others) for last minute Email travel-deals, but most people have used the Web for travel stuff. There was some excitement about United's announcement about Email service in March/1997, since they are the big player in Denver/DIA. Dan joked that Push technology is when you get fed up with your PC and push it off the desk! ;-)

Art Smoot stood up for Caroll Blend (RMIUG Librarian) and mentioned our library of books available for checkout ... and also passed on a quote "Outside of a dog, a book is a man's best friend, inside a dog, it is very dark" Dan made some announcements about changes in RMIUG itself that will have expanded upon in another announcement, but in summary, we will be going to meetings every other month, our Email lists are becoming semi-automated in terms of dropping people who bounce Email, and Tom Bresnahan has replaced Randy Holt (who just had a daughter) on the rmiug-comm. We also plan to have an RMIUG Ski day on Saturday, March 15th ... stay tuned for details on this or send Email to alek@rmiug.org.

There were some misc. announcements from the floor:

  • Michael Rabb, President of Colorado ISDN Interest Group, a non-profit user group, announced that the group meets the second Wednesday of each month. The next meeting will be February 12th at the Mountain Bell Center, 1801 California Room 150, Downtown Denver at 7:00p. The topic for the meeting will be "Ordering and Installing ISDN for the Small Office/Home Office -- a round table discussion for users". For information check the CIIG web page at ciig.org or call Michael Rabb at 303-530-5100.

  • Sammy Huntington is forming a Web Site Creation Support Group. She is hoping to attract beginners, intermediates and some mentors. There will be 2 levels of interest: Level 1 = online, telephone and in-person support, (among the group members); Level 2 = e-mail only support of questions asked by group. Answers will be distributed to both levels. This is for fun not profit on my part. For more information, please respond (including level of interest) to Sammy at 440-6311 or sammyjohn@mystical.net.

  • Frank A. Fulton (savecash@budgettravel.com, http://www.budgettravel.com) is looking for someone who has a secured credit card account/site on the internet. Prefer also to have them collect/deposit payments."

  • Terry Freeman, Director of the Internet Chamber of Commerce, announced that the next program is Wed. 1/29/97 and will explore "Commerce on the Internet" with topics such as basic overview of selling, virtual money, cyber cash, security concerns, tours of web sites that take orders online, perspective of local company with web site transactions, product demonstrations, and future trends. Events begin at 5:15 p.m. at the Regency Inn, I-25 and West 38th Ave., Denver. Admission is $7. For more information, call (303) 691-0404 or e-mail: tfreeman@rmii.com.

  • The MouseBoard, a new ergonomic computer accessory manufactured here in Colorado, was introduced by Alan Lovejoy and Charlee King of Medias & Company. The MouseBoard is designed to rest on the user' s leg or lap, so your arm is hanging comfortably at your side and your forearm is at a natural 90 degree angle to your shoulder, rather than forced into the extended out position with a desk mousepad. Lovejoy and King demonstrated how the MouseBoard reduces repetitive stress problems to the wrist, forearm and shoulders. According to Lovejoy, "Once you use a MouseBoard, you don't want to do without it." Medias & Company retails the product for $18.00 and can be reached at 303-660-3693. Their e-mail address is MouseBoard@msn.com.


At 7:15, Dan introduced Al Kolwicz (71722.1070@compuserve.com) who is the past president of the Colorado Open Systems Consortium. His talk was "Beyond the Browser! How Colorado can Compete in the Information Age" and was presented at the Aspen Internet-Fest in October/1996, and updated for tonight.

[At all of our other meetings, we have had one of the "Exec's" take notes for the evening and then transcribe these into minutes. Although I did this for the meeting, Al had some written notes ... so I have used these instead]

Beyond the Browser
How will Colorado Compete in the Information Age?

Introduction

Good evening ladies and gentlemen. I am very happy to be here with you this evening to discuss one aspect of our favorite topic the Internet. I hope to present you with an idea for How Colorado should prepare itself to Compete in the Information Age.

The ideas that I will describe tonight originated from many professionals that have contributed to this work. Particularly I want to recognize the contributions of:

  1. Dave Barrett - Colorado Open Systems Consortium
  2. Mark Dubin - University of Colorado at Boulder
  3. Don Goodwin - Higher Education and Advanced Technology Center at Lowry
  4. Jeff Richardson - Colorado Advanced Technology Institute

Lets begin by reviewing where we are today.

The Internet is evolving ever more rapidly. You all know that 17 % (37 million) of total US and Canadian persons aged 16 and above have access to the Internet. Total Internet usage, according to a recent CommerceNet/Nielsen study, is equivalent to the total playback of rented video tapes. You know that the backbone networks are being upgraded from 45 million to 155 million and soon to 622 million bits per second and are racing in front of ever increasing demand. MCI's backbone traffic alone has reached 350 terabits per month.

The Web, which came to us in 1993, has given us a platform independent multimedia publishing and navigational system. The addition of forms to a web page has made it convenient to originate business transactions from the page. Sound and video are making the pages more attractive and useful.

"Push" technology emulates the broadcast industry paradigm, and delivers customized multimedia information to a highly targeted audience. Hot links in the broadcast materials connect viewers to web sites.

Collaboration applications are integrating voice and video multi-conferencing with hot documents.

The VIRTUAL Web is now online. It provides a new 3D paradigm for exploring and navigating the information world.

Many vendors are competing to embed native function into the network, to create application and content development tools, and to create management and measurement tools. Other vendors are using these tools to create and repackage content.

One IBM executive estimates that $900 million of business was done on the Web in 1996, and predicts $3 to $4 billion this year and $1 trillion in 2000. This may be aggressive, but we've been surprised before. Meanwhile, what's happening in the rest of the world?

Global population, currently 5.8 billion persons, will double, in what 40 years? to 12 billion people. Consumption per person is rising. Colorado's population has nearly doubled to 4 million since I arrived.

3 billion people today have never made a plain old telephone call. China, with 1.3 billion people, has only 100 web servers.

The world is getting more entrepreneurial. The days of signing up with a company for a lifetime career are gone. The days of a guaranteed retirement program are gone. We are on our own to take advantage of opportunities and to care for ourselves. Each of should expect to have five or six careers not jobs so the abilities to learn and adapt to change are critical success factors.

Virtual organizations and teams (dynamically formed) project leaders will recruit players to collaborate over the network. When a project is completed, the team will dissolve. The players will find and join other teams. Individuals must learn how to get connected internationally.

Buyers seeking to purchase value/results rather than time/effort. Lots of people feel that they should be compensated for spending their time and for trying hard. No longer. Workers will be sharing the risk as well as the reward.

Work put onto the network for bid knowledge workers in Colorado will be competing for work directly with workers in India, China, and Egypt where excellent Ph. D's earn less than $1,000.00 per month.

Gold collar workers today's blue collar and white collar workers who learn how to succeed in this competitive, opportunity-based world will have a huge advantage over those who do not. We call them the "gold collar" workers.

The price of technology and it's ease of use has improved dramatically in the past ten years. It is only a matter of time before the so-called "hamburger flipping" entry position is taken over by a robot. A robot that always gets to work on time, produces uniform quality, and introduces no health risks.

The top five percent of the world's population the brightest and best, so to speak number almost 300 million people. Our 260 million people will be competing with them for the interesting information age work. Some places are stepping up to these issues. Colorado is not.

Silicon Valley has focused its energies to become the world's source of technology. They have evolved a supporting system of capital, knowledge, education, workers, big and small companies, intellectual property and a lifestyle that supports their dominant position.

Companies like Microsoft, Netscape, IBM and Sun are leveraging their vast powers to drive the software layer that defines the network. Standards, native network services, and content creation tools are being produced at an ever increasing rate.

Silicon Alley (with an A) in New York is busily leveraging its position in the printing and publishing industry by producing digital publications, entertainment offerings, and marketing content. Liberal arts majors (screen-agers) are struggling to create new revenue streams by applying their creative talent to the new technologies.

CIMBA

If Colorado is to compete in the information age, Colorado must educate and train a highly skilled workforce and create a business climate where global business, education, and government leaders recognize Colorado as an information age leader.

I believe that an opportunity exists for such a transformation. As I said earlier, the infrastructure needed to support development and deployment of network delivered applications is developing quite nicely. Publishing, entertainment, and courseware applications are being developed and brought to market.

What I do not see is a center of competence, like a Silicon Valley or Silicon Alley, a center for the development of business applications for the new interactive multimedia platform. These applications will not be simple clones of existing applications. They will support new ways of doing business, new business processes. They will support product cycles that are increasingly short. They must support an international clientele.

Colorado has a unique combination of technical and creative skills, education institutions, and the financial motivation needed to create such a center.

Let's start with the skills. It turns out that computer programmer personalities are not necessarily artistic. Just because a programmer has a marvelous command of the tools, it does not follow that she can create a humorous and compelling web site. Creative artists on the other hand are not known for their tolerance of rules and restrictions. Would you trust a "typical artist" to maintain your bank balance? Would you trust a "typical technician" to write a funny story?

The information age is going to need lots of teams of people that can create and deploy interactive multimedia business applications, delivered over the network that are compelling and effective. By building the education, commercial and government infrastructure needed to produce and support these teams, Colorado can earn a place at the top.

What is an interactive multimedia business application? Before we go on, let me explain what I mean by an Interactive multimedia business application.

Chart -- Employee Operated Business Applications
Chart -- Customer Operated Business Applications
Chart -- Customer Operated Interactive Multimedia Business Application
Chart -- Interactive Multimedia Business Application Illustration

When I went to college, registration was a mess. We all went to the largest auditorium on campus and worked our way around lines of students at registration tables. Today, the process is somewhat improved through the use of voice response, telephone registration. In this illustration things are further improved.

Note the illustration of things that are not generally present in today's WWW applications:

A. Voice input. B. Applications share knowledge about the user: (1) what will MY ENTIRE schedule look like? (2) what will this cost ME? C. Information is real time: (1) what is the count NOW? (2) interaction with CORE DATA applications.

It is no longer good enough to build an application that works and that is developed on time. This application is now the primary competitive tool to win student registrations in a competition among many international learning centers. The registration application is the principal marketing tool. If it is not effective at winning registrations, it doesn't matter that it does it's computing function flawlessly.

What is needed to get here? Chart What is holding up IMBA's?

Deficiencies, such as bandwidth, security, global-digital-cash, authentication, network accessible ORDB, and real time processing are being addressed as we sit here.

The more difficult aspects, such as direct customer control of business processes, a more realistic user interface that responds to WHAT rather than HOW commands, network (institutional) memory, academic & commercial infrastructure, People-teams-talent, and effective business applications are not being addressed.

My collogues in the business, education and government world believe that Colorado can and should face the challenge of addressing some of these opportunities.

CIMBA

Chart - Goal

We plan "to create, in Colorado, the education and commercial infrastructure that will advance Colorado into the information age."

Colorado has acquired a unique resource -- the old air base at Lowry. This 1,866 acre site is rapidly being transformed into a center of education, employment, recreation and neighborhood living.

Lowry Digital City

The site will have three primary schools, two college campuses, 1.5 million square feet of commercial space, and residences for 3,000 families.

Most importantly to our subject tonight, the entire site will be wired with high speed communication links. This will create a digital city that can serve as a platform for testing all types of products and services in a real world environment. Schools, businesses, and homes will all be connected to the high speed network.

The Digital City demonstration project is facilitated by the HEAT Center, US WEST, Lucent Technologies, TeleMedia Applications Inc, the University of Colorado, and the Lowry Redevelopment Authority. The site includes a multi-million dollar multimedia production facility.

Education, CIMBA, Commercial Rings of Cooperation

We plan to create a public-private laboratory at the site. We call the laboratory the Center for Interactive Multimedia Business Applications CIMBA for short. Regulated access to the Center will be on-site and through the Internet.

The slide has three rings that signify: Education in the center, The CIMBA Laboratory in the next outer ring, and Commercial Enterprises in the outer ring.

In the Education ring, it is hoped that University researchers will conduct technology and academic research that will be used to drive course development and application development. The courses will help young and adult students learn how to develop and deploy IMBA's. The technology will advance the state of the art of IMBA development and deployment.

In the CIMBA Laboratory ring, it is hoped that there will be a powerful set of application development and deployment tools and platforms, a library, a staff, and a high powered Board of Advisors. Access to the laboratory will be authorized by CIMBA, and will be available on-site and through the network. Work products will be developed, deployed into the Digital City, and evaluated for effectiveness.

In the Commercial Enterprise ring, it is hoped that Commercial developers of IMBA's and the supporting cottage industries will provide personnel and facilities resources to the Center in exchange for knowledge, and for access to the digital city test bed. Company employees that "graduate" from the laboratory will bring back to their companies' knowledge and skills that might take years to acquire otherwise.

It is hoped that the work of the Center will engage Colorado's business, education and government leaders in the art of creating an information age society.

Where we are today.

We have an agreement in principle to locate CIMBA in the HEAT Center.

UCB, UCD, DU, and CCCOES have enthusiastically supported the CIMBA concept and signified their intention to participate.

Several commercial companies, and the Colorado Open Systems Consortium have participated in the development of the plans.

The Governor's office of Economic Development and the Office of Management and Budgeting have been briefed on CIMBA. The Colorado Advanced Technology Institute (CATI) enthusiastically supports CIMBA.

In August, CATI requested State matching funds to support creation of the Center. The Governor's office was not ready to support the CATI funding request.

In December, the Board of Directors of Colorado Open Systems Consortium authorized me to take the CIMBA project outside of COSC. It is my intention to work to raise the community support needed to create the Center.

I believe that Colorado has a real opportunity to establish for itself a "place in the sun." By developing CIMBA, our universities will have unique knowledge to offer, and our businesses will have unique and valuable products and services to sell. If Colorado's governmental units pick up on this, Colorado can lead the way for governments to use the network to deliver public information, education, and services.

Thank you all for this opportunity to describe CIMBA. I hope that each of you will talk to others about CIMBA and that you will help me to help Colorado move into the information age.

We live in exciting times.


There were several questions from the audience (back to Alek's notes):

One person asked about other initiatives, and Al mentioned that both the State of Utah &the IBM Multimedia Lab in Atlanta are working on applications. Utah seems to be focused on government applications. IBM seems to be more focused on general facilities.

One person asked if the Lowry Digital City houses would be reserved for technically oriented people. It is Al's understanding that the homes will be put into the general market. The 3,000 residences will include single and multi-family units.

One questioner was concerned about the rapid cycle time. Are we getting too high-tech ... and ignoring the human element of the person that will live/work there? The folks putting this together are trying to think about these issue and keep the human touches. But it is interesting how business "seizes" on technology ... an example is automatic teller machines, which were initially free to folks ... but banks have started implementing fees for these.

Al commented that while it might seem unfair to have such a short cycle time, we are not in charge in the United States. Cycle times are going to get shorter. Al expects that it may soon be possible to make every item to order; even custom jackets and blue jeans (later are available today).

Will the development lab teach people how to come together/disperse quickly as teams ... or are they primarily designed to develop products? More of the former. The idea is to create the infrastructure. Some products, perhaps public service products, will result from the effort, but the idea is to teach people how to succeed in the new world.


Our next meeting will be the second Tuesday in March.

RMIUG wishes to thank Internet One of Boulder for continued sponsorship of refreshments, NIST for the use of their meeting room, and XOR Network Engineering for maintenance of RMIUG's WWW site and mailing lists.

Suggestions/comments/feedback are always welcome - please email these to rmiug-comm@rmiug.org.

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